Privacy Policy

1. Introduction

At MilSelect, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information through our website and services.

By using our website, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Personal Information

When you register, take tests, or interact with our services, we may collect:

• Name
• Email address
• Age
• Gender
• Military background (if provided)
• Device and browser information
• IP address

2.2 Test Responses & AI Analysis

We collect and store your answers to psychological assessments and other interactive modules. These responses may be processed by AI models to generate insights and feedback.

2.3 Usage Data

We automatically collect data on how you interact with the website, including pages visited, time spent, and actions taken.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Analyze user behavior and trends
• Deliver personalized content and feedback
• Communicate updates, newsletters, or marketing material (with opt-in)
• Ensure security and prevent fraud

4. Legal Basis for Processing (GDPR Applicable Users)

If you are located in the EU/UK, we process your data based on:

• Consent (e.g., newsletter sign-ups)
• Legitimate interests (e.g., improving services)
• Contractual necessity (e.g., account creation)

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

• Trusted service providers (e.g., hosting, analytics, email services)
• Legal authorities if required by law
• Third-party AI platforms for processing (data anonymized where possible)

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time (see Section 10).

7. Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Track usage patterns
• Improve performance

You can control cookie settings through your browser, but disabling cookies may affect your experience on the site.

9. Children's Privacy

Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Your Rights

Depending on your location, you may have rights including:

• Access to your data
• Correction of inaccuracies
• Deletion of your data
• Objection to processing
• Data portability

To exercise these rights, please contact us at support@balaramshiwakoti.com.np.

11. International Transfers

If you access our website from outside Nepal, your data may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@balaramshiwakoti.com.np
📍 Address: Kathmandu, Nepal